Your ticket includes parking, venue access, and one entry to either the Friendly Frights Walk or the Wicked Haunts Walk, along with access to the disco, selfie station, live music, fireworks and bonfire.

Some activities and items are available as optional extras on the night, including street food purchases, light-up toys, sparklers, face painting and marshmallow toasting.

Ticket types are based on age:

• Groan-Ups: Adults aged 16+

• Screamagers: Children aged 7–15 years

• Halloweenies: Children aged 2–6 years

• Tiny Terrors: Infants aged 0–1 years

Please ensure you select the correct ticket type when booking.

No. If you have booked a camping, caravan or glamping pitch, Halloween Spooktacular tickets must be purchased separately and are not included in your accommodation booking.

No. Our actors are not permitted to touch guests, and we kindly ask that guests do not touch the actors. Physical or verbal abuse of any kind will not be tolerated, and we ask everyone to help keep this family-friendly experience safe and enjoyable.

Both the Friendly Frights and Wicked Haunts Walks take place outdoors along a wooded route with bark chippings, grass and gravel, which may be uneven or wet. We strongly recommend wearing suitable footwear and weather-appropriate clothing, including waterproofs if needed.

Each booking can be fully customised, with different check-in and check-out dates, guest numbers and pitch types if needed. If you’d prefer a little help, our friendly Booking Team will be happy to assist, just give us a call on 01953 715319.

Guests using mobility equipment or pushchairs are advised to consider off-road capability, as parts of the Spooky Walks take place on uneven outdoor surfaces. For full details, please refer to our Accessibility Information.

The Friendly Frights Walk is designed with younger guests and more cautious visitors in mind. Expect a fun, spooky atmosphere with plenty of surprises, but nothing too intense – perfect for families and first-time Halloween adventurers.

The Wicked Haunts Walk offers a darker, more thrilling experience with stronger scares, atmospheric lighting and a more intense Halloween feel. This walk is best suited to older children, teens and adults who enjoy a good fright. If you’re unsure, we recommend choosing the option that feels most comfortable for you and your group.

Wicked Haunts is designed to be more intense. If you are sensitive to flashing or strobe lighting, suffer from asthma or a heart condition, are pregnant, or are of a particularly nervous disposition, this experience may not be suitable. We encourage guests to choose the walk that feels right for them.

No. Photography and video filming are not permitted during the Spooky Walks. This helps preserve the experience for all guests and ensures everyone’s safety.

No. Due to the nature of this event, dogs and pets are not permitted. Registered assistance dogs are exempt. Please be aware that while fireworks are low noise and set to music, they may still include sudden bangs.

Tickets are non-refundable, and refunds will not be issued due to inclement weather or other circumstances beyond our control. In the unlikely event that we need to cancel the event due to exceptional circumstances, we will notify you as soon as possible and a full refund will be issued, minus the transaction fee.